We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and refund process.

  • Eligibility: To be eligible for a return, the item must be unused, in its original condition, and returned within 14 days of delivery.
  • Return Process: Contact our customer support team to initiate the return process. You will be provided with instructions
  • Refund options: We offer refunds in the original form of payment or store credit. The refund will be credited back to your original mode of payment or bank account, taking into account any applicable bank charges for the transfer.
  • Shipping charges, Payment processing fees, and the duties and charges levied by the local Thai authorities are non-refundable.
  • Return shipping: The customer is responsible for the return shipping costs unless the item received was incorrect or damaged.
  • Inspection and approval: Once we receive the returned item, it will be inspected to ensure it meets the eligibility criteria. Refunds will be issued upon approval.